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Your order will leave our warehouses within 2 to 3 days from the date it was received. You can expect your order within 4 to 6 business days if you live on the East Coast and 7 to 10 business days if you are on the West Coast. Personalized items will take at least one more week |
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| We use the highest level of encryption through our secure servers and we are "Truste" certified which means our site is constantly monitored and secured |
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| You can make your payment with a credit card through our paypal secure payment portal. We accept, visa, mastercard and discover. You can also make payment with a paypal or google account |
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| We want you, the customer to be satisfied with your purchase. Please check your items upon delivery. If your item is damaged and you need to place a claim for replacement we need you to do so within 10 days. Please provide us with pictures of the damaged items. NO CLAIMS will be accepted after 10 days.
If you are unhappy with your order and want to return it, we will credit you for the value of the merchandise only, as soon as we get it back in our warehouse. Round trip freight must be at your expense.
We do require that you contact us first, so we can issue a return voucher
Please note that personalized items CANNOT be returned |
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| We do offer discounts for bulk orders. Please call us at 412-279-1247 |
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Favor Creations now ships anywhere in the world. Just use the International Checkout button upon checkout and you will be transferred to our International Checkout partner. Please refer to the International shipping guidelines for more information |
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| We are located in Pennsylvania, therefore all sales shipped to a Pennsylvania address will require us to charge the PA sales tax of 7% |
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| Some orders may have a high shipping charge. We carry a large variety of favors that ship from different suppliers. So if your order has many items, it might reflect a high shipping charge as those items will be shipping from multiple warehouses
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| We only ship UPS ground. If you need your order delivered faster, please contact us. |
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