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Can I order samples

1/9/2015
If you are ordering one item, it will be considered as a sample. Please do not order more than 3 samples as we restrict those to 3 items. Please note that there are NO RESHIPS OR CREDIT for samples.

Do you charge tax

2/25/2010
We are located in Pennsylvania, therefore all sales shipped to a Pennsylvania address will require us to charge the PA sales tax of 7%

Do you offer discounts?

2/24/2010
We periodically offer discounts on bulk orders. These will marked on the top of our website. Please note that we do try to keep our prices low but if you find it lower elsewhere, we may be able to match

Do you ship overseas?

2/24/2010
We now ship anywhere in the world. Please go to our International shipping on the checkout page. For more information, checkout our International Shipping policies

How safe is your site?

2/24/2010
We use the highest level of encryption through our secure servers and secured with Geotrust. Furthermore, once you place your order and it has been processed, all your credit card information is completely deleted from our system

What are your shipping methods?

2/24/2010 by e
We usually ship UPS or FEDEX ground. If you are in urgent need of your order, please contact us for faster delivery. For orders to Canada we use Canadian Standard UPS. Canadian orders, please note that custom fees are not included in the shipping

What is your return policy?

2/24/2010
We want you, the customer to be satisfied with your purchase. Please check your items upon delivery and call us immediately if there seems to be a problem so we can make arrangements to replace or refund. This should be done within 10 days

What methods of payments do you accept?

2/24/2010
You can make your payment with a credit card through our paypal secure payment portal. We accept, visa, mastercard, american express and discover. You can also make payment with a paypal, amazon account or visa checkout

When will I receive my order?

2/24/2010
You can expect your order within 4 to 6 business days if you live on the East Coast and 7 to 10 business days if you are on the West Coast. Personalized items take an extra week. Personalized glassware an extra 2 to 3 weeks

Why is my shipping charge so high

1/31/2011
Some orders may have a high shipping charge. We carry a large variety of favors that ship from different suppliers. So if your order contains multiple items, it might reflect a high shipping charge as those items will be shipping from multiple wareho
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